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The Federal Computing Centre (BRZ) is the IT service provider and market-leading e-government partner of the Austrian federal administration.

09.12.2014 Protect data and use data

BRZ sypmosium "Brave new world of data"

How will Big Data turn to Smart Data in the public administration? The possibilities and the use of big data for an efficient and citizen-friendly administration were presented at the BRZ symposium “Brave new world of data”.

"The chances but also the risks are almost as inconceivable as the amount of data" - with these words BRZ’s CEO Roland Jabkowski opened the symposium "Brave new world of data". The focus was put on Big Data and Predictive Analytics in public administration – and thus also on the major challenges for the government IT: Security, data protection and transparency must be assured when using sensitive citizen data. Here, the state has a special responsibility. The BRZ presented six specific areas of activity in which the new technologies of data analysis can be used to modernize and increase efficiency within the federal administration. In order to reach the high goals, the participants jointly developed an Austrian data strategy.

Copyright: Klaus Vhynalek / CEO Roland Jabkowski (BRZ) Bild vergrößern

“Big Data is not utopian, Big Data is reality. Our goal should be to turn Big Data into Smart Data by taking data protection into account. Only then we can lay the foundation for a variety of applications for the citizens and use these data for more efficient administration”, explained CEO Jabkowski at the symposium.

Copyright: Klaus Vhynalek / CIO Ulrike Huemer (Vienna City Administration) Bild vergrößern

Ulrike Huemer, CIO of Vienna City Administration, adds: “Citizen-friendly administration means supporting people in their own life circumstances by interconnecting data and services. The cooperation between city, regional and federal government is necessary.”

Copyright: Klaus Vhynalek / Wolfgang Ebner (Deputy Head of Department at the Federal Ministry of Finance) Bild vergrößern

Wolfgang Ebner, Deputy Head of Department at the Federal Ministry of Finance, puts emphasis on the human factor and on the possibilities that these new technologies provide for future decision makers: “Already today IT can make quality prognoses from a plethora of data, more than ever before. Future generations need to rethink management and take this into account in their decisions.”

Copyright: Klaus Vyhnalek / Martin Hudec (University Vienna) Bild vergrößern

Drawing right conclusions from the variety and quantity of data is the goal and ultimately the value, according to Dr. Marcus Hudec. “Data-driven analysis can be taken as the basis for a new level of quality of information usage and thus increase efficiency in administrative processes. However, it is important to make adjustments at the right places.”

Six fields of action in public administration

The range of topics spread from predictive analytics to data protection to the role of registers in the era of Big Data. In particular, savings that can be achieved in public administration through the use of Big Data technologies have been repeatedly emphasized in the light of the state’s tight budget. According to a study of management consulting company McKinsey it is assumed that in the future costs can be saved on expenditure up to 20 percent in the public sector.

The BRZ wants to raise this potential and has identified six specific areas of activity in which the public sector can take advantage of Big Data technologies under strict consideration of data protection. These include "Security and Fight against Crime" (scheduling of fire, ambulance and police), "services for citizens and businesses" and the "modernization of legislation" through scenario analysis. Other areas of activity have been identified in "Economy and Employment", for instance in the control of the job market, in "public infrastructure" (control of public and private transport) as well as in matters of "efficiency and reform of administration" (optimization of administrative processes).

Furthermore, the BRZ demonstrated how Big Data projects can be utilized for the government. For example, the data warehouse “Tax” builds a basis for countless analysis and ad hoc appraisals in the Federal Ministry of Finance. On top the BRZ utilizes LoS as a system for performance-oriented control of all subordinate offices of tax and customs administration, which supports the decision making process through Balanced Scorecards and multidimensional data analysis in a significant way.